Contact Us — Get in Touch with the PUBG Names Team
Welcome to the page for contacting the PUBG Names team — the place dedicated to every inquiry, suggestion, and complaint. We believe that communicating with players is the foundation for developing any successful platform, so we welcome any message that reaches us, whether it is an inquiry about our tools, a suggestion to develop the site, a report about a technical issue, or even a simple thank-you message.
Our support team listens to every message carefully, and replies within 48 hours maximum. You can use the message form below to send your message directly to our team, or contact us via one of the email addresses dedicated to each type of inquiry.
Before you send your message, we recommend browsing the "FAQ" section below, as you may find the answer to your question directly without needing to wait for a reply. And if you do not find your answer, do not hesitate to contact us — we are here for you at any time!
Message form temporarily disabledImportant Notice — Contact Form Temporarily Disabled
The message form is not working at the moment
We regret to inform you that the contact form is temporarily disabled for maintenance and technical improvements. It will be brought back online as soon as possible with new improvements that make your experience better and faster.
We apologize for any inconvenience, and we thank you for your understanding and patience. We will announce the return of the form as soon as the maintenance is completed.
Message Form (Temporarily Disabled)
This is the contact form that will be brought back online soon. At the moment, the form does not accept new messages. Please use the email address mentioned in the notice above to reach us.
Form status currently
As shown in the notice above, the contact form does not accept new messages at the moment due to maintenance work. Please use the direct email to reach us during this period. We apologize for any inconvenience, and we will announce the return of the form soon.
Alternative Contact Methods — Email
During the period when the contact form is down, please use one of the following email addresses according to the type of your inquiry. We will reply with the same speed and priority as if you had used the form:
Important note
When sending your message via email, please write a clear subject line, add enough details about your inquiry, and we will reply as soon as possible. If you do not receive a reply within 72 hours, please check the Spam folder in your email.
Why Contact Us? — We Welcome Every Message
At the PUBG Names website, we believe that communicating with players is the foundation for developing any successful platform. For this reason, we welcome any message that reaches us, whether it is an inquiry, a suggestion, or even constructive criticism. Below are the most prominent reasons our players contact us:
Report a problem
If you face a technical error, a symbol that does not work, or a name rejected by the server, tell us and we will fix it immediately.
Suggest a new tool
Do you have an idea for a new tool to add to the site? We listen to your suggestions and implement the most requested ones.
Rate the service
Tell us your opinion about our services — your feedback helps us improve and makes your experience better.
Business partnerships
If you are a content creator or run a platform, and you wish to cooperate with us, contact us to discuss the details.
Legal inquiries
Any inquiry related to intellectual property, privacy, or terms of use, we reply to it with complete confidentiality.
Thank-you message
If you liked a certain service, tell us — a thank-you message always motivates us to give more.
Before you send your message
Make sure your message contains clear and sufficient information to help you. If your message is about a technical issue, please mention the device type, operating system, browser, and a detailed description of the problem. This helps us solve your issue as quickly as possible on the first try.
FAQ Before Contacting
Before you send your message, check these frequently asked questions — you may find the answer to your question directly, and save yourself the waiting time:
The contact form is currently disabled due to maintenance and technical improvements we are working on to make it faster and more secure. We apologize for any inconvenience, and we are working to bring it back online as soon as possible. During this period, you can reach us directly via the email address mentioned above.
We reply to all messages within 48 hours maximum, and often we reply the same day or the next day. If your message is urgent, please mention the word "urgent" in the subject line, and we will try to reply as quickly as possible.
Yes, you can send the name you want via email and we will try to decorate it for you manually and send the result to your email. But we recommend trying the automatic decoration tool and the manual decoration tool first, as they generate hundreds of shapes automatically.
Yes, the logo maker on our site is completely free, and you can design a professional logo for your clan or account in minutes. If you want a special request or a custom logo, you can contact us and we will try to help you.
There are several possible reasons: your message may be in the Spam folder, you may have entered a wrong email, or the message may not have been sent due to a technical error. If more than 72 hours have passed without a reply, please resend the message while confirming the correctness of your email.
Yes, we accept messages in both Arabic and English, and we reply to each message in the same language it was sent in. Our support team is fluent in both languages.
Yes, our team works throughout the week including weekends. However, the reply may be slightly delayed on major official holidays. In any case, we pledge to reply to every message within 48 hours maximum from the time it is received.